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About Us

Our IT team are vital to our business in many ways. Not only do they assist their colleagues across the business by supporting and enabling everything from desktop computers and networking to managing infrastructure, they also take care of cyber security and develop applications. 

How they do all that is just as important: our IT teams provide services that are bespoke, cost-effective, secure and reliable. They also look ahead to see how IT can help the business to implement strategy and be an enabler for both efficiency and success. 

The IT team offers a wide variety of roles and opportunities to work at the forefront of technology using the very latest toolsets. In return, their development is supported and they’re encouraged and enabled to maintain their evolving knowledge in line with innovation. 

Just so you know our name is changing. From September 2022, Western Power Distribution will be known as National Grid. We’re changing our name, but our people and focus on providing great service to customers remains unchanged. We’re responsible for keeping the energy flowing to communities across our region for your home or business. As part of National Grid, we’re now the largest electricity transmission and distribution business in the UK at the heart of a clean, fair and affordable energy future.

Western Power Distribution is an equal opportunities employer, a Disability Level 1 Employer and a corporate signatory of WISE (Women in Science and Engineering) programme. Our desire is to bring in more employees from diverse backgrounds to build further on our inclusive culture. We value and celebrate individual difference and we believe that an inclusive culture will help the business grow as a positive, strong and innovative company.

Job Introduction

An exciting opportunity has arisen for a Windows Systems Administrator to work in a dynamic environment, designing, deploying and supporting systems that form part of the UK’s Critical National Infrastructure. Responsibilities include ongoing support of Microsoft Windows servers and services, together with the design and implementation of new systems to meet business needs.

As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.

*Please note the successful candidate may initially be appointed at a lower salary until all relevant courses and training are complete.

If you are offered a position, you will be required to undertake and successfully complete a Security Check (SC).

As part of our commitment to Diversity, Equity and Inclusion, all applications to Western Power Distribution jobs are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce which is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.

Our hiring managers will have no access to your name, age, gender or other diversity information until after shortlisting has taken place. This detail will become visible before interview to allow managers to prepare.

Main responsibilities

Assisting in the design and implementation of new systems and system upgrades, including:

  • Installation and configuration of server-side application software, including integration with existing systems.
  • Liaising with third party software providers and systems integrators.
  • Making use of automation technologies where applicable.
  • Documenting system installation, upgrade and operational procedures.

Providing operational support for a large and diverse estate of Windows Servers, including:

  • Responding to automated monitoring alerts.
  • Undertaking investigations when issues are reported to the team.
  • Performing periodic system checks, proactively identifying potential future issues, following through to resolution.
  • Working with SMEs in other teams to assist in the diagnosis of complex problems.

Investigating new technologies for potential implementation in response to business needs.

Ideal candidate

The successful candidate will have:

  • Windows deployment and administration skills.
  • Experience supporting an Active Directory environment.
  • An understanding of system security and how deploy new systems in accordance with sound security practice.
  • An IT qualification or equivalent accreditations.

The following skills would be beneficial:

  • Scripting to an intermediate level using Microsoft PowerShell or .NET technologies.
  • DevOps experience (e.g. Microsoft DSC, Ansible, Source Control, CI/CD, REST APIs)
  • Experience of any of the following Microsoft technologies: Active Directory, Federation Services, Certificate Services or SharePoint.

The successful candidate will be able to work as a member of a team of Windows administrators performing a variety of tasks from performing daily system support to delivery of new business projects and applications.  As a member of the team, you will be expected to participate in a compensated Out of Hours standby working arrangement and may be required to work overtime. As the team supports multiple WPD sites, a driving licence is required.

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