An opportunity has arisen for a Social Obligations Officer based at our offices in Pegasus.
Working as part of the Regulatory & Government Affairs team and reporting to the Stakeholder Engagement Manager, your role will be to assist in developing key initiatives and new innovative approaches to support vulnerable customers, to alleviate fuel poverty and support participation in a smart, low carbon energy transition.
This includes project managing WPD’s programme of customer vulnerability and fuel poverty support partnerships, monitoring and addressing performance as well as coordinating delivery of social responsibility projects across the organisation.
You will be required to negotiate agreements and manage relationships with relevant stakeholder groups and various external partner agencies.
The successful candidate should have knowledge of distribution business operations and will ideally hold a HNC/HND or equivalent.
You should have a minimum of 2 years’ relevant experience, including good project management skills and knowledge of regulatory framework for DNOs. In addition the ability to identify and evaluate emerging issues is desirable.
You must be customer focussed, have good interpersonal and strong communication skills especially in written form and have proficient computer skills, including the ability to create reports and presentations as well as presenting findings. You must also be able to work well under pressure and to tight deadlines.
Please note the successful candidate may initially, depending on their skills and experience, be appointed at a lower salary until all relevant training is complete.