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Non-operational roles

It’s not just our people on the frontlines who make sure our 7.9 million customers enjoy the best possible power supply, even in the worst conditions. 

Everyone at National Grid Electricity Distribution works as one team, with passion and purpose, trust and togetherness, to underpin everyday life. 

So, wherever you join us, in whatever role, from HR to IT, Contact Centre or Claims, you’ll find you’re part of a committed, energy filled and ambitious team dedicated to making a difference. 

Find out where you could join us – and how far you can progress.

  • Pensions & Payroll

    Bringing Pensions & Payroll to life every day, our teams here support and enable their colleagues with efficient systems and administration.

  • Employee Relations

    Playing both a supporting and starring role, our Employee Relations teams bring HR strategy and processes to life, and to work, every day.

  • Claims, Purchasing and Inventory

    Dedicated to making a difference and ensuring the business runs smoothly, our teams here work collectively & collaboratively and enjoy progressive careers.

  • Contact Centre

    The voice of our business, our Contact Centre teams go further and do more every day of the year for our customers. It's what powers them.

  • Business Systems

    Rigorous Business Systems are vital to delivering our customer commitments. Which makes opportunities here varied, interesting, dynamic and responsible.

  • Safety & Training

    Working with passion and purpose, our Safety & Training teams ensure everyone is safe at work and up to speed, enjoying dynamic careers along the way.

  • Records & Mapping

    Records Team look after New Supplies, Wayleaves, Street Works, Data Transfer Network & Unmetered Supplies, & are the first point of contact for many customers.

  • IT

    From taking care of PCs to building apps and beyond, joining us here offers exceptional scope to build a powerful career at the forefront of innovation.

  • Finance & Audit

    Numbers underpin everything we do at Western Power Distribution. Scrutinised, analysed and interpreted, they help us understand where were going.

  • Resources and External Affairs

    It’s not just our people on the frontlines who make sure our 7.9 million customers enjoy the best possible power supply, even in the worst conditions.

  • Digitalisation & data

    Digitalisation & Data is a new department within the organisation responsible for the implementation and delivery of NGED’s Digitalisation Strategy and Actio...